Terms of service

1. General Information

Retraite is an e-commerce website specializing in high-quality, uniquely designed hats. These Terms of Service govern your use of our website and the purchase of products from us.

2. Eligibility

By using this website, you represent that:

  • You are at least 18 years old or have parental/guardian consent.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will provide accurate and complete information when making a purchase.

3. Product Availability & Pricing

  • All products are subject to availability. We reserve the right to limit the quantities of any products.

  • Prices for our products are subject to change without notice.

  • We reserve the right to discontinue any product at any time.

4. Orders & Payments

  • By placing an order, you agree to provide accurate billing and shipping information.

  • All payments must be completed at checkout via our approved payment methods.

  • We reserve the right to cancel or refuse any order for any reason, including fraudulent activity or payment disputes.

5. No-Refund & No-Return Policy

  • All sales are final. We do not offer refunds or returns (see our No-Refund & No-Return Policy for details).

  • Exceptions apply only to items that arrive damaged or defective, which must be reported within 48 hours of delivery.

6. Shipping & Delivery

  • Shipping times are estimates only and may be subject to delays beyond our control.

  • Once an order is shipped, we are not responsible for lost, stolen, or delayed packages.

  • Customers are responsible for providing an accurate shipping address.

7. Intellectual Property

  • All content, including images, logos, designs, and trademarks, is the exclusive property of Retraite.

  • You may not copy, distribute, or use any content from our website without prior written consent.

8. Limitation of Liability

  • Retraite is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability shall not exceed the purchase price of the product in question.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. It is your responsibility to review them periodically for changes.