Refund policy
Retraite No-Refund & No-Return Policy
At Retraite, we take pride in crafting high-quality, uniquely designed hats. To maintain our commitment to exclusivity and premium craftsmanship, we have implemented a strict No-Refund & No-Return Policy.
No Refund Policy
All sales are final. We do not offer refunds under any circumstances, including but not limited to:
-
Buyer’s remorse or change of mind
-
Delayed shipping due to carrier issues
Please ensure that you carefully review your order before completing your purchase.
No Return Policy
Due to hygiene and quality control standards, we do not accept returns or exchanges. Each hat is made with precision and undergoes strict quality checks before shipping.
Order Modifications & Cancellations
-
Once an order is placed, it cannot be canceled or modified.
-
Please double-check your shipping address, hat size, and color selection before confirming your purchase.
Lost or Stolen Packages
Retraite is not responsible for lost or stolen packages once the tracking number has been provided. Any claims must be filed directly with the shipping carrier.